Returns & Exchanges

At 8849, we stand by the quality of our high-performance electronics and offer a 30-day return window for items in original condition. If your device does not meet your expectations, we provide a streamlined process for replacements or full refunds.

Return Process

• 1.
  Initiate Your Request

  Log into your 8849 account and navigate to the 'Order History' section to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the electronic device in its original manufacturer packaging, ensuring all accessories, cables, and manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5 to 7 business days.